Developed by experts for your wellness
Clinically proven & reliable supplements
Products designed specifically for you
FAQs
Find answers to our most frequently asked questions.
Orders & support
How do I place an order?
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To place an order, browse our product categories, select the items you wish to purchase, and add them to your cart. Proceed to checkout, provide your shipping and billing information, and choose your preferred payment method.
Can I modify my order after I've placed it?
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We may be able to make changes to your order, but we cannot guarantee it, mainly if the order has already been processed or shipped. Please get in touch with our customer support team as soon as possible.
What payment methods do you accept?
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We accept a list of accepted payment methods, e.g., credit cards, debit cards, PayPal, and net banking.
Is it safe to provide my payment information on your website?
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Yes, it is safe. We use industry-standard security measures to protect your payment information.
Shipping
How long does it take for my order to ship?
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Our typical order processing time is 24-48 hours. For more details, please refer to our shipping policy for estimated delivery times.
What are your shipping costs?
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Shipping costs vary depending on your location and the weight of your order. You can estimate shipping costs during the checkout process.
Can I track my order?
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Yes, you can track your order using the tracking number provided in your shipping confirmation email.
When will my order be delivered?
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Once you place your order, it will take 24-48 hours to process it. You will get an estimated delivery date on the product page during the checkout process.
Returns
What is your return policy?
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We offer a 30-day return policy. If you are not satisfied with your purchase, you may return it for a full refund or exchange within these days of receiving it.
Who pays for the return shipping?
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The customer is responsible for the return shipping costs unless the item is damaged or defective.
How do I initiate a return?
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To initiate a return, please get in touch with our customer support team. They will provide you with instructions on how to return your item.
What if I did not receive a refund?
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You need not worry! If you did not receive your refund, first check with your banking partner or your bank account. If you are still facing issues, then contact our support team.