Shipping and Return Policy | BE SO WELL

Thank you for shopping with Be So Well! We aim to provide you with a seamless shopping experience. Below, you’ll find detailed information about our shipping and return policies.

Shipping Policy

Processing Time

Allow us 24-48 hours for your order to be processed. You will receive a confirmation email once your order has been shipped, including a tracking number.

Shipping Methods

We offer a single shipping option to meet your needs. Delivery times may vary based on your location.

Shipping Costs

Shipping costs are calculated at checkout based on the weight of your order and your location. Domestic orders over $250 have free shipping.

Delivery Times

The delivery time may vary according to your order and location. However, we try our best to ship your order fast to reach your doorstep early. Please note that delivery times may vary due to factors beyond our control, including carrier delays.

Shipping Areas

We currently ship to Alaska, Hawaii, Puerto Rico, American Samoa, Micronesia, Guam, Marshall Islands, Mariana Islands, Palau and others. Additional customs fees or duties may apply based on your location and will be your responsibility.

Return Policy

Return Eligibility

We want you to be delighted with your purchase. If you are not happy with your order, you may return eligible items within 30 days of delivery for a refund or exchange.

To qualify for a return, items must be:

• Unused and in their original packaging
• Accompanied by the original receipt or proof of purchase
• Damaged products must be reported within 72 hours of delivery.

Non-Returnable Items

• Certain items are non-returnable, including:
• Discounted items
• Opened or used health and wellness products
• Sale items

Return Process

• To initiate a return, please contact our customer service team by email with your order number and reason for the return.
• Once your return request is approved, we will provide you with a return shipping label and instructions on how to send your item back.

Refunds

• Once we receive your returned item, we will inspect it and notify you of the status of your refund.
• If your return is approved, we will process your refund to the original payment method. Please note here that there would be a restocking of 20% for every return.

Contact Us

If you have any questions about our shipping and return policy, please don’t hesitate to reach out:

Be So Well

2955 Bethany Bend #200,

Alpharetta, GA, 30004, USA

hello@besowell.co

(770) 696-1373

Thank you for choosing Be So Well! We appreciate your business and are here to help with any inquiries you may have.